My Services

Transform YourDigital Presence

From concept to launch, we deliver cutting-edge solutions that drive growth and exceed expectations

ITSM & ServiceNow

Design, implement and optimize ITSM processes and ServiceNow to cut resolution time and raise SLA compliance.

  • Incident/Request/Change/Problem design
  • ServiceNow configuration & workflows
  • Dashboards and KPI reporting
  • Continual improvement
Engagement-based

Microsoft 365 Migration & Intune

Zero‑downtime tenant migrations and secure device/user management with Intune.

  • Tenant & email/SharePoint/Teams migration
  • Intune device lifecycle & compliance
  • Identity & Conditional Access
  • Backup and governance
Engagement-based

IT Project Leadership

Own critical initiatives end‑to‑end with predictable delivery and clear reporting.

  • Lifecycle delivery and governance
  • Vendor & budget management
  • Risk/issue/change control
  • Stakeholder communications
Engagement-based

Process Automation (RPA)

Remove repetitive work with UiPath and Power Automate—measurable time savings and higher accuracy.

  • Process mapping & feasibility
  • Bot/workflow build & testing
  • Monitoring and maintenance
  • ROI tracking
Engagement-based

IT Asset Management (HAM/SAM)

Gain control of hardware/software lifecycle to cut spend and stay audit‑ready.

  • Discovery & normalization
  • License optimization
  • Chargeback & reporting
  • Audit readiness
Engagement-based

Technical Training & Adoption

Targeted hands‑on training to ensure systems are actually used—and used well.

  • Role‑based curriculum
  • Live/virtual/recorded sessions
  • Champions & follow‑up labs
  • Support ticket reduction
Engagement-based
Our Process

How We Work

A proven process that ensures quality delivery and client satisfaction

01

Discovery Call

We discuss your project requirements and goals

02

Proposal & Planning

Detailed project scope and timeline delivered

03

Development

Regular updates and milestone deliveries

04

Launch & Support

Go live with ongoing maintenance and support

Ready to Get Started?

Let's discuss your project and bring your vision to life

CMMX IT | Strategic IT Consultant Munich