Core Competencies
15+ years of hands-on experience across diverse IT domains, with deep expertise in enterprise technologies and proven ability to deliver complex technical solutions across international markets.
ITSM & Service Management
Infrastructure & Desktop Services
Project & Team Leadership
Process Automation & RPA
Technical Training & Knowledge Transfer
Business Operations & Strategy
Certifications & Credentials
Professional certifications and continuous learning ensure cutting-edge expertise
ServiceNow CSA
Certified System Administrator
UiPath RPA Level 1
Robotic Process Automation
Microsoft Certified
Windows 10 Support & Troubleshooting
Apple Certified
macOS Server & Support Essentials
TEFL Certified
Teaching English as Foreign Language
Education & Professional Development
Academic foundation and continuous learning journey spanning multiple countries and disciplines.
B.Sc (Hons) International Management & Modern Language
University of Bath
International Baccalaureate (IB)
Vienna International School
Multilingual Professional
English, Spanish, German, Italian, Chinese (HSK Level 2)
Global Experience
Multi-cultural IT leadership experience across diverse business environments, regulatory frameworks, and technological landscapes.